Privacy Policy for Merchant Card Experts
Effective Date: January 7, 2025
Merchant Card Experts (“we,” “our,” or “us”) operates the website merchantcardexperts.com and is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, store, and share your personal data, and your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We collect the following types of personal data:
a. Information You Provide Directly:
- Contact Information: Name, email address (e.g., [email protected]), phone number, and mailing address.
- Business Information: Business name, industry type, and payment processing requirements.
- Payment Information: Payment details, if applicable, for service subscriptions.
- Other Voluntary Information: Information you provide when contacting us, such as through forms or support requests.
b. Information We Collect Automatically:
- Device and Browser Data: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on our site, and clickstream data.
- Cookies and Tracking Technologies: Information collected via cookies to enhance user experience. Refer to our Cookie Policy for details.
c. Information from Third Parties:
- Data provided by partners or service providers for payment processing or fraud prevention.
2. How We Use Your Data
We use your personal data for the following purposes:
- To Provide Services: Process your inquiries, transactions, and deliver requested credit card processing services.
- To Improve User Experience: Analyze usage patterns and improve website functionality.
- To Communicate: Respond to inquiries, provide customer support, and send service updates.
- For Marketing: Send promotional materials about our services with your consent (you may opt out anytime).
- For Compliance and Security: Prevent fraud, comply with legal obligations, and protect our users and systems.
3. How We Store Your Data
We store your data securely on servers located in the United States. Data is retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service Providers: Third-party vendors that assist in website operation, payment processing, analytics, or marketing.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of sensitive data.
- Secure storage systems with restricted access.
- Regular security audits and vulnerability assessments.
However, no system is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
- Restriction: Request that we limit the processing of your personal data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for direct marketing purposes.
- Withdrawal of Consent: Withdraw your consent at any time for processing based on consent.
To exercise these rights, contact us at [email protected]. We will respond within one month of your request.
7. Cookies and Tracking Technologies
Our website uses cookies to improve user experience. For detailed information on how we use cookies and how to manage your preferences, please review our Cookie Policy.
8. Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States. By using our services, you consent to such transfers.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Merchant Card Experts
3911 N. Cordoba Ave., Ste. K
Spring Valley, CA 91978
Email: [email protected]
Thank you for trusting Merchant Card Experts with your data. Your privacy is our priority.